Workshops & Keynote Presentations on Leadership of Volunteers
The Fundamentals: Beginning and Advanced Levels
Topics can include: Assessment of a Volunteer
Program, volunteer/staff relations, planning and budgeting, forms and
record keeping, trends, job design, recruitment, interviewing,
motivation, orientation, training (staff and volunteers), supervision,
delegation, problem volunteer situations, recognition, risk
management, public relations and team building.
4 R's of Creating a Volunteer Friendly Organization
This fast paced workshop starts with the importance of ROLE clarity for the person who is leading volunteer engagement as well as the role of the staff and executive management in support of volunteerism. The second R is exploring how
READY the organization is to effectively involve volunteers. Creative and targeted
RECRUITMENT is the 3rd R explored. Finally a discussion of all that impacts successful
RETENTION of volunteers completes the 4th R. This workshop can be presented in as few as 90 minutes or expanded to allow for more in-depth discussion.
Strategies for Persuasion and Influence
Volunteer managers are often positioned in the mid level an organization and need to devote much of their time promoting their ideas, their program, their needs and volunteer opportunities. This highly interactive workshop focus on the skills of persuasion/influence and a process to use each time there is a need to persuade others to say “Yes” to your request. Participant walks away with their unique strategy to find positive resolution to their vision/request/idea, etc.
New! Building Commitment to Your Volunteer Program – Inside and Out!
To insure a successful, active volunteer program, managers of volunteer services must be able to influence from the middle of the organization. They must obtain buy-in, internally, from administrators and staff and current volunteers, and externally, from prospective volunteers and funders. This highly interactive seminar gives participants the tools and strategies to identify barriers that folks face when confronted with your requests and options for future attempts to get to “yes” in obtaining their support for your volunteer program.
Look at the Leader of Today's Volunteers
This workshop takes an
important new look at the need for change in the role of today's
leader of volunteer programs. The ultimate success of a volunteer
program involves internal integration and buy-in of volunteer
involvement throughout the organization. This frequently necessitates
a shift in emphasis for the volunteer manager form being reactive to
pro-active, form doing to delegating and from managing to leading. New
skill emphasis focuses on staff training and support, internal
consultation, persuasion, marketing and delegation.
The Team Approach to Enhancing Volunteer Programs
You cannot lead a volunteer program without tremendous organizational support. A volunteer program requires the involvement and encouragement of the top administrators, board members and others who, together, can carry out the roles necessary to build effective programs. This workshop will help you think through the development or enhancement of a team approach for your program by: (1) gaining executive support and involvement, (2) determining who should be on the team, (3) establishing the goals of the team and (4) evaluating the team’s impact on the volunteer program and on the mission of the organization.
Creative Recognition: The Art of Letting Someone Know You Noticed
Participants will learn how to keep volunteers, donors and the media tied to their organization by providing personal, powerful and plentiful recognition.
Is Your Volunteer program The Best It Can Be?
This seminar gives participants an opportunity to discover the key issues, strengths and weaknesses of their current volunteer program. It serves as a stimulus and a guide for planning an enhanced program and gaining staff commitment to it. Participants receive sample tools, techniques and tips to use and/or adapt in assessing their volunteer program.
4 Ways to Evaluate Volunteer Engagement
One of the most effective ways to begin to enhance your volunteer engagement is through an assessment of it. The information gleaned will determine areas that need attention and thus lead to a plan to create greater impact of volunteer involvement. Four program evaluation methods are explored: (1) outputs measuring the quantitative information about a volunteer program, (2) standards-based - evaluating your program in light of accepted standards in the field of volunteer management, (3) input from customers of the program (volunteers, staff, board, clients, executives) and (4) impact evaluation of the work of volunteers on the mission of the organization. The session leads you through the steps needed to establish a volunteer program evaluation and the importance of identifying significant stakeholders who need to approve of the evaluation and be informed of the results.
Designing Jobs for Today’s Volunteers
A practical workshop which examines trends in volunteering, generational differences (baby-boomer, generations x and y, etc.), demographics, types of volunteering desired, new ways to volunteer, etc. This exploration of today’s volunteers is followed by a process to design or re-design jobs to fit this new volunteer profile.
Recruiting and Retaining Today’s Volunteers
Participants will discuss the profiles and motivations of today’s volunteers. Job design and market-based recruitment strategies will be explored to attract and keep volunteers connected to your organization. Learn to design the perfect recruitment message and uncover what will keep folks connected to your mission.
Training Busy Staff To Succeed with Volunteers
(or Building Staff Commitment and Competence in Utilizing Today’s Volunteers)
Don’t assume that staff who are required to supervise volunteers have the skills, knowledge and attitude to carry out this important function. Today’s Leader of Volunteer Programs must become the resource person to other staff and leadership volunteers who supervise volunteer activity within the organization. Topics include: uncovering and responding to staff resistance, orienting staff to the volunteer program, assessing staff training needs, gaining access to staff for training, essential training topics for staff and tips on training and adult learning. The trainer’s highly acclaimed, 55-Minute Staff Training Series is demonstrated, time allowing.
The 55-Minute Training Series: Train the Trainer (All workshop participants will be given the 55-Minute Training Series through a conference license
During the seminar participants will become comfortable with the 55-Minute training material and training modules and will feel excited and competent to deliver significant training components at/for their organizations. Presentation and extensive participant involvement characterize this seminar. If time allows, each participant will design a proposed staff training for his/her organization and will review/ learn the basics of good training/facilitation skills.
Is It Time to Re-invent Your Volunteer Program? (For advanced leaders of volunteer programs)
To stay current, creative and effective, volunteer programs are faced with the challenge of totally re-engineering their volunteer engagement strategies. Participants will spend creative time re-inventing volunteer programs; pushing the boundaries, diminishing barriers and re-examining assumptions. Come away with strategies for new job design, an altered role for leading volunteer engagement with your organization …and much more. It is a challenging, but critical, journey!
Membership Organizations: Changes, Challenges and Choices
Many membership organizations are struggling with declining numbers and decreasing participation. This vital seminar helps participants take a good look at their organization and assess the challenges it faces, the changes it may need to make and the choices they have. Participants will surface indicators of potential trouble in their organization, discuss what keeps a membership organization healthy, examine the role of mission, purpose and vision and learn how to attract people to join, actively participate and provide leadership for the future.
Taking Charge of Your Professional Development (for Leaders of Volunteer Engagement)
Turn-over in the position of Manager of Volunteer Programs is common. This workshop is focused on helping those in the field who want to explore professional development options. Topics include: identification of the many skills needed to lead volunteer programs; a self-inventory of interests and abilities related to your current job; a look at future career options, examination of your personal response to change and planning tools to reach career goals.
Developing Financial Resources to Support Your Volunteer Program
The biggest challenge given to maintain high level support of volunteer programs is lack of funds. This workshop identifies the challenges to raising this money but offers suggestions to break down barriers keeping us from being successful. This unique workshop offers approaches for building the case for generating funds internally to support volunteer engagement and the case for outside funders to consider granting funds to support volunteer efforts. Betty shares the mindset needed to be successful in fundraising, the need for a close partnership with the development staff of the organization, education of funders regarding the value of support to volunteer engagement, and suggestions for specific methods to generate resources.
Turning Executives into Champions of Volunteer Engagement
Download 12 Key Actions of Volunteer Program Champions
Research is discovering that without executive support of a volunteer program, it can never reach its potential. This workshop reviews the findings of Betty’s CEO Champion study and guides participants in building a case for executive engagement of volunteer programs. This interactive session explores influence strategies for managers of volunteer programs to use to insure that upper management understands and acts on the significant roles they must play to impact the success of the volunteer program.
Supporting Your Executive to Be a Champion of Volunteer Engagement
This workshop is designed for volunteer managers who wish to support their executives in carrying out the critical roles they must play to ensure successful volunteer involvement. Based on Betty’s new book,
Leading the Way to Successful Volunteer Involvement: Practical Tools for Busy Executives, this workshop explores the numerous resources that will build executive commitment and empower them to support volunteer engagement to reach new heights. * This workshop can be adapted to be shared with audiences of executives/upper management alone and/or with directors of volunteer engagement.
Presentations on Volunteer Leadership
Keynote talks are developed to fit the theme of a conference. Below are examples of ones Betty has given in the past.
The Challenges and Opportunities of Leading Today’s Volunteers
The Seasons of Volunteering ( appropriate for recognition events )
Volunteering - Our Choice to Change Tomorrow
The Amazing Impact of Volunteer Engagement - When Organizational Leaders Team for Success!
Taking Charge of our Profession and our Professional Development
Volunteers: Our Driving Force ( Done exclusively with highway signs (Detour, Blind Curve, Yield, Call Box, Rest Stop Ahead, Nearing the Summit, etc.) and a discussion of our changing landscape)
A New Look at the Leader of Today’s Volunteers
CEO Champions of Volunteer Engagement: Results of a National Survey
For information on fees and availability, contact:
608 Fieldview Ct.
Pleasanton, California 94588